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Credit Notes are used for the returning of goods into your store. Instead of giving back the tender a customer purchased with, you give them a Credit Note to the value of those goods in your store. It acts like a Gift Voucher in that it cannot be redeemed for cash, and must be spent in your store.
Handy for a franchise business, credit notes can be redeemed at any store if your POS terminals are connected over a VPN Internet Connection. You can also set the validity period and pre-program up to 10 reasons why the customer has been issued with a Credit Note.